I record calls, you should too!

Important to record calls for record-keeping purposesABSOLUTELY!  I record calls – and have for many, many years.

Years ago, I used to record calls using a cassette recorder with a tape deck and wires hanging out of my ear to the phone and back to the recorder.  This was done for personal and private reasons and for record-keeping purposes.  I do not record calls so I can sit back and listen to them and giggle or anything, who has time for that?  No, its for a much more important reason.  The same reason that you carry car insurance, home-owners insurance or wear hiking boots when hiking.  Safety!

Why record calls, you might ask?  There are a great deal of dumb people out there who say this or that.  Over the years, I have had people post this or that about me saying I said this or that.  One guy in particular, a Dr. Ken Wenzer who has a PHD, (pretty smart right?) posted things that I supposedly “said” to him, promises I made.  They were a complete and total fabrication and misalignment of the facts.   And he convinced others to say the same thing, in a collusion of sorts – getting others to lie to authorities and in online forums.   And fortunately, I have always maintained and archived all of my voice proofs.  Its clear what was said and using a time-date-stamped audio tape has always help me prove EXACTLY what was and was not said.

If you want to be 100% sure that you follow through on the specifics you promise someone or are going to work into a written agreement, you want to be sure you have that outlined as well.  Its important to know what was said, how it was said and to hear voice inflections and more!   It is easiest to speak the truth in your conversation, that way, it requires little review to see “what was said”.   I find myself occasionally referencing a conversation to log notes important to the individuals contact history, or if I promised to send them a link to this or that.

Call recording is key to keep your ass safeIt doesn’t matter if its a legal situation, a customer situation you need to review or an employee/subcontractor issue, you MUST record calls – all of them.  The one time that it becomes absolutely necessary to have the recording, a get out of jail card if you will – you will regret not having a conversation.

 

INCOMING and OUTGOING!  Check with your State laws but in the author’s humble opinion, it should be legal to record your own conversations for record-keeping purposes, period. 

As a reporter on life around us and a free speech advocate, I am wired most of the time and record conversations of important meetings for record-keeping purposes.  This also serves to later impeach testimony if someone outright lies.  There is no greater defense than a consistent and persistent offense.

But why doesn’t everyone do it, you might ask?  They do.  Big companies like Verizon and AT&T are rumored to use a program referred to as the “Witness“.  It records all calls, crunches software to determine if people are mad,  satisfied or talking too long.  They use software to analyze employee conversations without actually “listening” to the call, legally circumventing the wiretap laws.

To pad that circumvention, they play a little jingle that says something to the effect, “your call may be monitored or recorded for quality assurance”, like they are doing us a favor – to provide a better service.   Well sort of.  The big companies understand that recording a call is a vital piece to the business model, including security and protection.

Check the law and get familiar with the restrictions regarding your ability to record calls.  Buy a digital recorder and record calls and protect your ass.  If there are Doctors with PhD’s that are stupid enough to lie about things, you can be certain there are just general, plain non-degreed folks that will do the same thing!

Worry about Internet Security and Privacy? Don’t be ridiculous!!

Worry about Internet Security and Privacy?  Don’t be ridiculous!!

by Derek Paul Gendron

I recently read an article in the Wall Street Journal that basically painted the picture of a bleak future with AntiVirus software and Internet security and privacy.  The whole point of the article basically came out and said it:  We can’t stop hackers from getting in – they seized the castle of opportunity, we just have to know how to manage them and what they get their hands on…

Internet security and privacy
I am Hacker – hello!

Seriously, they said in so many words.  Okay to be fair, here is the actual content of what was said:

The article, titled  Symantec Develops New Attack on Cyberhacking starts with this sentence:symantec

Symantec Corp. SYMC -0.05% invented commercial antivirus software to protect computers from hackers a quarter-century ago. Now the company says such tactics are doomed to failure.”

Okay, if that wasn’t bad enough it later went on to say:

Antivirus products aim to prevent hackers from getting into a computer. But hackers often get in anyway these days.

Now I am no expert, but this is quickly sounding like we have given up the battle altogether on Internet security and privacy.  I mean if Symantec is saying this, McAfee is probably thinking in the same direction as are most of the other smaller companies out there.  Does that concern anyone?    Hey, they are getting too good so let’s just invite them in and keep our drunk friend from throwing up on our carpet…

Hmm.

And then, they are quoted as saying:  Antivirus “is dead,” says Brian Dye, Symantec’s senior vice president for information security. “We don’t think of antivirus as a moneymaker in any way.”

Okay did he mean that its dead, they can stop it or did he mean, its dead we can’t make any money at it dead?

And then later in the article after discussing the “pickle”, Symantec was in as 40% of their revenue is yielded from antivirus protection market, did they say they would stop taking people’s money for this dead market?

Nope.

Even though in the article they mention that Symantec is only catching around 45% of the attacks, no where was there a mention that they reduced the price of their services and software.  I mean, if they can only provide a 45% efficiency rate, shouldn’t they think about offering a discounted service price?

Okay, I am diverting a bit.

Now I am not trying to beat up Symantec.  This article along with many others and including the Heartbleed revelation, I find myself pondering more on the topics of Internet security and privacy.  In a world where everyone spills their guts in blogs like this and on mediums such as Facebook, LinkedIn and Twitter what can or better yet, what should we expect to receive in the way of a Secure and Private travels of the internet?

I think what its coming down to is that the customer just doesn’t care as much as they used to .  Sure, everyone is concerned about Internet security and privacy, we get it.  But we also like convenience, free apps, free email and lots of free and convenient things online.  I mean could you imagine a world where you had to pay for a game so you could maintain your privacy?  I think not!

We will continue to click everything and anything, things forwarded us and those that entertain us via Stumbleupon, Facebook or just about everywhere else.  We will be traveling the internet highways and studying what the world has to offer and every once in awhile, sit down to think about Internet security and privacy.

I mean, really, really think about those words….if you please.   Internet security and privacy.

Lest we forget….

 

WARNING! U HAVE BEEN SCAMMED by RipOffReport.com

Scammed by Ripoffreport

Ripoffreport LIED about Derek Paul Gendron

It's the undeniable truth!!  Read on to learn how
 to REPAIR THIS and not put YOU and YOUR COMPUTER at RISK!!
Did you know that many RipoffReports are truly a ripoff and are simply not
true – READ THIS?  RipOffReport benefits by lies and posts by COMPETITORS as it creates traffic created by reports such as this. 

It boosts their rankings on the internet and rankings = big $$$.  And you are falling right into their SCAM!   Let’s look at THE FACTS on DEREK GENDRON:

FACT:   6,006 results for Derek Gendron – Google Search

FACT:   There are 100 people in the US/Canada named Derek Gendron. – WhitePages.com

FACTThere is a different Derek Gendron in Florida with an arrest record:

This is not me!!
This is not me!!

FACT:  People often cite and confuse the two (of over 100) Derek Gendron’s

FACT:  In reading RipoffReports sham site, you probably did too!

FACT:  You are not alone.

Please, do yourself a favor and stop referencing this trash of a website.  If someone posts on Ripoffreport you are pedophile or murderer, you know what you can do about it?  NOTHING!  And when it happens to you, perhaps you will create a website like this to defend your good name!
TO HELL WITH Ripoffreport.com and the competitors and scammers who use it to destroy the good names of those citizens of this country, former U.S. Marines who served the country and who have chlidren and families.
TO HELL WITH those who read it and believe it – we have no place in OUR LIVES for them!
FACT:  You believe the real truth now or are you those who believe tabloids?
 
NOW ON TO THE ARTICLE ABOUT RECORDING CALLS – Its necessary because those who post this trash, also lie and there is nothing more powerful than the truth!
And for God’s sake, clean up your browser and computer, these
companies are tracking every move you make, every post and every site you visit.  Stop wasting time on this earth reading trash that excites you and makes you look for an excuse not to move forward in life…. Best wishes!
The real Derek Gendron.

 

*  This is a fair use, public service announcement protected by the First Amendment.  Any images used are used in compliance with all laws as they reference my person, my name or are benefiting using my identifiers.  All rights reserved. Publication of this information does not relieve any claims I may have against any and all parties regarding these posts and the viewing of said posts.